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Wednesday July 6 2022

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    Mr Justice Linden: “If it contains excess fat, sugar or salt, that product is adverse to a child's health"

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    Farmer Andy Pimbley examining ripening strawberries inside a polytunnel at Claremont Farm in Bebington on the Wirral © Colin McPherson/FT

    Labour shortfall leading to ‘catastrophic’ food waste

    The Longview Power Plant, a coal-fired plant, stands on August 21, 2018 in Maidsville, West Virginia. The plant’s single unit generates 700 net megawatts of electricity from run-of-mine coal and natural gas. Spencer Platt | Getty Images

    US Supreme Court limits EPA authority

    “Understanding the emergence of CC398 in European livestock is vitally important for managing the risk it poses to public health”

    Super bug that arose in pigs can jump to humans

    Martin Lines, UK chair for the Nature Friendly Farming Network, says farmers will continue moving away from fertilisers and pesticides

    Fertilisers: going cold turkey in a time of crisis

    European Commission Vice-President Frans Timmermans, European Commissioner for Health and Food Safety Stella Kyriakides, and European Commissioner for the Environment Virginijus Sinkevicius

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    Mr Justice Linden: “If it contains excess fat, sugar or salt, that product is adverse to a child's health"

    Kellogg’s loses court case over sugary cereal

    Farmer Andy Pimbley examining ripening strawberries inside a polytunnel at Claremont Farm in Bebington on the Wirral © Colin McPherson/FT

    Labour shortfall leading to ‘catastrophic’ food waste

    The Longview Power Plant, a coal-fired plant, stands on August 21, 2018 in Maidsville, West Virginia. The plant’s single unit generates 700 net megawatts of electricity from run-of-mine coal and natural gas. Spencer Platt | Getty Images

    US Supreme Court limits EPA authority

    “If we lose territory we lose everything. It’s that simple.” Pic: Confederación de Nacionalidades Indígenas del Ecuador

    Ecuador’s Indigenous peoples: we are protecting our territories

    “Understanding the emergence of CC398 in European livestock is vitally important for managing the risk it poses to public health”

    Super bug that arose in pigs can jump to humans

    Martin Lines, UK chair for the Nature Friendly Farming Network, says farmers will continue moving away from fertilisers and pesticides

    Fertilisers: going cold turkey in a time of crisis

    European Commission Vice-President Frans Timmermans, European Commissioner for Health and Food Safety Stella Kyriakides, and European Commissioner for the Environment Virginijus Sinkevicius

    EU to halve use of pesticides, heal nature

    Executive director of Nourish Scotland, Pete Ritchie: “If the UK could just get over itself, alignment on sustainable food with the EU would be helpful”

    Scottish food bill: a dram to celebrate the end of the beginning

    trade deals

    WTO strikes global trade deals after ‘roller coaster’ talks

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    Mr Justice Linden: “If it contains excess fat, sugar or salt, that product is adverse to a child's health"

    Kellogg’s loses court case over sugary cereal

    Farmer Andy Pimbley examining ripening strawberries inside a polytunnel at Claremont Farm in Bebington on the Wirral © Colin McPherson/FT

    Labour shortfall leading to ‘catastrophic’ food waste

    The Longview Power Plant, a coal-fired plant, stands on August 21, 2018 in Maidsville, West Virginia. The plant’s single unit generates 700 net megawatts of electricity from run-of-mine coal and natural gas. Spencer Platt | Getty Images

    US Supreme Court limits EPA authority

    “Understanding the emergence of CC398 in European livestock is vitally important for managing the risk it poses to public health”

    Super bug that arose in pigs can jump to humans

    Martin Lines, UK chair for the Nature Friendly Farming Network, says farmers will continue moving away from fertilisers and pesticides

    Fertilisers: going cold turkey in a time of crisis

    European Commission Vice-President Frans Timmermans, European Commissioner for Health and Food Safety Stella Kyriakides, and European Commissioner for the Environment Virginijus Sinkevicius

    EU to halve use of pesticides, heal nature

    trade deals

    WTO strikes global trade deals after ‘roller coaster’ talks

    inflation

    Food inflation is swallowing Latin America’s dietary staples

    Protestors outside UK Parliament with a placard reading, "Keep the protocol, keep the peace."

    New EU legal action over post-Brexit deal changes

    Buyers at Risk Countries in Africa and Asia are among the most reliant on Ukraine grain

    US quietly urges Russia fertiliser deals

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    Mr Justice Linden: “If it contains excess fat, sugar or salt, that product is adverse to a child's health"

    Kellogg’s loses court case over sugary cereal

    Farmer Andy Pimbley examining ripening strawberries inside a polytunnel at Claremont Farm in Bebington on the Wirral © Colin McPherson/FT

    Labour shortfall leading to ‘catastrophic’ food waste

    The Longview Power Plant, a coal-fired plant, stands on August 21, 2018 in Maidsville, West Virginia. The plant’s single unit generates 700 net megawatts of electricity from run-of-mine coal and natural gas. Spencer Platt | Getty Images

    US Supreme Court limits EPA authority

    “If we lose territory we lose everything. It’s that simple.” Pic: Confederación de Nacionalidades Indígenas del Ecuador

    Ecuador’s Indigenous peoples: we are protecting our territories

    “Understanding the emergence of CC398 in European livestock is vitally important for managing the risk it poses to public health”

    Super bug that arose in pigs can jump to humans

    Martin Lines, UK chair for the Nature Friendly Farming Network, says farmers will continue moving away from fertilisers and pesticides

    Fertilisers: going cold turkey in a time of crisis

    European Commission Vice-President Frans Timmermans, European Commissioner for Health and Food Safety Stella Kyriakides, and European Commissioner for the Environment Virginijus Sinkevicius

    EU to halve use of pesticides, heal nature

    Executive director of Nourish Scotland, Pete Ritchie: “If the UK could just get over itself, alignment on sustainable food with the EU would be helpful”

    Scottish food bill: a dram to celebrate the end of the beginning

    trade deals

    WTO strikes global trade deals after ‘roller coaster’ talks

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Home Sectors Business

This is the time to mend hospitality’s toxic culture

Lockdown hiatus is the chance to start a revolution

by Shane Cooke
June 8, 2020
in Business, Society, Opinion, Health, Rights
Reading Time: 3 mins read
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Shane Cooke has chefed more than 20-years, from La Manoir to Barclays HQ. Now he's calling for a change.

Shane Cooke of Jasper Wellbeing has chefed for more than 20-years, from La Manoir to Barclays HQ. Now he's calling for a radical change.

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Covid-19 lockdown is a once in a lifetime opportunity to address the brutality of our industry’s culture, with depression, stress and drug and alcohol abuse way higher than they should be.

It’s no wonder this business has long been struggling to recruit and retain staff.

Lockdowns have led to teams being furloughed or made redundant in mass numbers. What this means is, it’s the first time in my two-decade long career when we are not too busy to explore and challenge our work place values.

I urge business owners and head chefs to spend this time planning for a cultural revolution – so that when lockdown ends we bounce back as sustainable, proud and healthy – attributes we could not boast before.

Covid-19 has just met an industry already self-destructing. Are our diners aware of the trauma masked by the smiles we offer when we’re greeting them in our establishments? I’m sure it would bother them.

I’m saying this as someone who loves the business. I’ve worked at Raymond Blancs Le Manoir, I’ve cooked for the C-suite at Barclays global head office and I’ve led events at iconic venues such as Abbey Road Studios. I am a chef of 21 years, and now I am on a mission to change our industry.

Let’s greet the new workforce with a new outlook – one which nurtures a sense of calling

Chef shortages and a lack of quality staff are endemic these days. Hospitality is turning into a stop-gap job, especially in front of house.

It’s not true that young people have less grit than we did. It’s just that they are attracted to jobs which embrace their passion and nurture their sense of purpose. And they simply won’t tolerate abuse.

Our culture needs to focus more on why we are showing up to work and make sure our staff is here for a reason aligned to the company’s.

Wellbeing and sustainability are high on the Millennials’ agenda. So we need to adapt as an industry. We need to give staff the tools to shut off, the tools to see when they are suffering from mental illness, and to speak up before they reach a crisis point.

The Caterer published a survey last year that found 64% of respondents were aware of drug use in the workplace. 62% did not think the sector took care of its employees. 73% of chefs admitted to calling in sick due to stress.

And in response? Only 10% had received training to support health and wellbeing. We need to re-evaluate our culture and build resilience right across the sector.

We need new leadership techniques for controlling stress and speaking to staff in a positive manner. We need healthy high performance. Our staff need to believe their destiny is in their own hands; that they are allowed to thrive and to help others to fly.

We have the time. The industry will not be back to normal for possibly 18 months – many of our trained staff will have left the business by then.

Let’s greet the new workforce with a new outlook – one which nurtures a sense of calling and supports a lifetime in the business.

If anybody would like any support, whether you are in charge of a big team or you are an individual who could do with some help, drop me an email.

Let us work together to create a new dawn, a new improved industry that thrives in every way.

For more information about creating healthy workplace teams please contact Shane at Jasper Wellbeing.

Hospitality Action is able to provide sign posting and support for hospitality workers seeking to address addiction issues. 

 

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Tags: United KingdomHospitalityShane CookeDrug abuseWellness
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Shane Cooke

Shane Cooke

Shane Cooke has chefed at Raymond Blanc's Le Manoir, Barclays global head office and iconic event venues such as Abbey Road Studios. He is Senior Group Executive Chef for a boutique contract caterer in London, overseeing kitchens for some of the world’s leading businesses. In addition, he runs Jasper Wellbeing and you can contact Shane via email. (Shane Cooke also boasts one of Quota's favourite aptronyms [Ed].)

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